Use of Website
By using Lantos Foods’s website, you confirm that you are either at least 18 years of age or are using the website under the supervision of a parent or legal guardian who is at least eighteen (18) years of age.
We grant you a non-transferable and revocable license to use the website, under the Terms and Conditions described, for the purpose of shopping for items sold on the website. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted to use the website without notice to you.
Some services and features on the website may require registration or subscription. Should you choose to register or subscribe for such services or features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes.
You are the sole authorized user of any account you create with Lantos Foods and are entirely responsible for all activities that occur under such account.
You are responsible for maintaining the confidentiality of any account name you create as well as any password associated with such account. You agree to immediately notify us of any suspected or actual unauthorized use of your account and/or password.
By providing your contact information such as phone number and email address, you agree to receive information including but not limited to availability of items in your order, status of your order, promotions, other information that Lantos Foods may deem fit to send you. At any point, you may request us to discontinue sending you such information.
You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.
If Lantos Foods believes that there is likely to be a breach of security or misuse of the Lantos Foods website, we may require you to change your password or we may suspend your account.
Within reason, Lantos Foods may suspend or cancel your account for a variety of reasons including but not limited to breach of your obligations under these Terms and Conditions.
Lantos Foods shall not be responsible or liable in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with these Terms and Conditions.
The Lantos Foods website may allow the submission of various kinds of communication in the form of comments, reviews, photographs, videos, comments and other communication by users of the website.
All such submissions will be considered non-confidential and will be available for Lantos Foods to use as it deems fit in any medium and in any territory globally.
All users of the Lantos Foods website hereby agree not to submit material that: (i) is copyrighted, subject to privacy or publicity rights or otherwise subject to third party proprietary rights unless you are the owner of such rights or have permission from the owner to submit the material; (ii) is unlawful, illegal, obscene, harassing, defamatory, libelous, treasonable, pornographic, hateful, racially, religiously or ethnically offensive or is otherwise inappropriate; (iii) could damage the reputation of Lantos Foods or any third party; or (iv) impersonates another person. Lantos Foods reserves the right to remove any submission at its discretion and not least if the submission breaches any of the above listed terms.
Lantos Foods does not endorse submissions made on its website and Lantos Foods disclaims any liability in connection with any submission. You accept that by accessing Lantos Foods’s website you may be exposed to submissions that may be offensive, inaccurate or distasteful, and you hereby waive any legal rights or claims you may have against Lantos Foods in relation to this.
Website content and pricing
While care is taken to ensure the content published by Lantos Foods on its website, including but not limited to product images, product names, product descriptions, product functionalities, product uses, product ingredients and prices, is accurate and complete, errors may occur and you hereby agree that Lantos Foods will not be liable in any way for such content.
In line with this, Lantos Foods reserves the right to refuse or cancel any order if the order contains item(s) that are mispriced or contain incorrect, inaccurate or incomplete content.
Order acceptance and cancellation
Lantos Foods reserves the sole right to determine which orders to accept and process as well as the right to cancel any order at its own discretion. However, Lantos Foods will ensure that the cancellation of any order is communicated in an appropriate time and manner.
Third Party Websites
Lantos Foods may provide web links to websites owned or operated by third parties. Lantos Foods does not endorse the content or any products or services available on such websites and is not responsible for such content. Your connection to any other websites from the Lantos Foods website is at your own risk.
Use of Material
Unless otherwise stated, all rights to all materials, content, layout, images, text and design of this website are proprietary to Lantos Foods. Users of this website may browse the website and may download material displayed on the website for non-commercial, lawful, personal use only, provided all copyright and other proprietary notices contained on the material so downloaded are retained and such information is not modified, copied or posted on any networked computer or broadcast in any media. All other copying, reproduction, posting on any other website, republication, downloading, uploading, encoding, modification, translation, public performance or display, distribution or transmission of any portion of this website, or the making of any derivative works from this Website, is prohibited without the express permission of Lantos Foods.
Trademarks and Copyrights
This website is owned, controlled and operated by Lantos Foods. All material on this website, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us or provided us permission to use such material.
The material on the Lantos Foods website may be used by you for personal, non-commercial purposes. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of Lantos Foods, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.
Lantos Foods offers no guarantee that items on the Lantos Foods website are appropriate or available for use in locations outside the United Kingdom, and accessing the Lantos Foods website from territories where its contents are illegal or unlawful is prohibited and done at the user’s risk. Ultimately, the user is responsible for ensuring that accessing or using the Lantos Foods website is done in accordance with applicable local laws.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom and any disputes will be decided by British courts.
Limitation of liability
You agree that Lantos Foods shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from or in connection to use of Lantos Foods’s services or website. In no event shall Lantos Foods’s total liability to you exceed the amount paid by you to Lantos Foods.
At Lantos Foods’s discretion and without prior notice to you, Lantos Foods may suspend or terminate your access to the Lantos Foods website.
Upon any termination of your access to the website, you shall immediately cease all access to and use of the Lantos Foods website and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of the website in whole or in part.
If you are dissatisfied with the website or with any terms, conditions, rules, policies, guidelines, or practices of Lantos Foods in operating the website, your sole and exclusive remedy is to discontinue using the website.
When we receive customer orders, we begin processing them immediately. And because we do not hold our own inventory and we only purchase from supermarkets and retail outlets when customers place orders, as soon as customers pay for their orders, we start purchasing their selected items from the supermarkets. The retailers we buy from have a no-return policy so, we in turn, are unable to return any items customers purchase from us to the retailers. Thus, once an order has been paid for, Lantos Foods is unable to accept a cancellation of the order, neither is Lantos Foods able to process a refund (either to the customer’s Lantos Foods wallet or their bank account). This, however, does not affect your rights to a refund in the event that an incorrect or damaged item is delivered.
Treatment of our employees
Lantos Foods employees always strive to please customers and often go to extra lengths to ensure customers are fully satisfied with the service. We expect that our customers will accord the same courtesy and respect to all our employees they may engage with via email, over the phone or in person. Our employees mean a lot to us and without them, we will not be able to provide the level of service we offer our customers. So, while we will be patient with customers, we will not tolerate any written, verbal or physical abuse to our employees by anyone. Any breach of this by a customer may result in our refusal to fulfill the customer’s order. In such an instance, if the items in the customer’s order have already been picked and paid for, we may decide not to deliver to the customer’s location and instead require the customer to pick up the order at a location of our choosing. If, however, the items have not been purchased, we may process a refund after deducting relevant bank, transactional and operational charges and costs Lantos Foods may have incurred. Lantos Foods reserves the right to report any incidence of abuse to the appropriate law enforcement authorities.